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Refund Policy

Our goal is to fulfill every order placed on our website and ensure every customer's satisfaction. However, in rare instances where a refund is necessary and in accordance with our Refund Policy, you can receive one promptly provided the item has not yet been delivered.

Kindly note that our refund policy is subject to the following conditions:

1. If the item you purchased is out of stock, upon request, we will approve and process a refund.

2. Occasionally, we may require your assistance in verifying payment information. Failure to comply or respond to our request within 5 days will result in order cancellation and a refund.

3. If your payment falls short of the listed price on our website, you will have the opportunity to complete the payment. If you decline or do not respond within 5 days, your order will be canceled, and a refund will be issued.

Please contact us via live chat for refund assistance. While refunds may require management approval and processing time, we strive to expedite the process, typically within one workday. Once refunded, it typically takes 3-5 days for the funds to reflect in your account.

We do not accept returns or offer refunds once goods or services have been delivered.

Let us know if there's anything else we can assist you with! is a professional game items Shop.
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