7RicolmE7: Yoshi P isn't your friend Redjay, there's nothing wrong in criticize something you pay for.

GAF516: Wow, I never knew FFXIV had community managers! What do they do?

rfygband: The best way for the western audience to get the devs to hear them is to make friends with JP players and get them to ask the questions for you. I love ffxiv dearly and I'll always play it, but it's extremely obvious that they don't listen to western players at all.

WubstahWulf: the JP community often gets prioritized so their pleas often get answered first

transientconduit: 100% agree on achievement score on the adventure plate! Maybe mounts and minions too?

Legendi-chan: I still want one glam plate per job and two for craft n gatherers

br1anthep1rate: The truth about the community especially NA/EU

xierotron: Heres the problem with listening to players

"games too hard make it easier"

"ok now its easier"

"Omg game too easy its boring"

"Ok we'll make it harder again"

"Omg its too hard"

DacianGradaMusic: While I do believe they are aware of general pain points from non-JP players, they clearly rarely test stuff in environments that simulate how it is to play with, say, higher ping, people having 2-3 "strats" learned in the same team, etc. etc. -- as such, there's a disconnect with even added features, most recent and notable example are Chaotic and Forked Tower, but we can go all the way back to the mentor system allowing Extreme Trials in the roulette. Those types of content thrive with the JP mentality, if/when they work ofc (looking at you, OC snipers even in JP...): for those unaware, in most of the JP region people initially use the Party Finder only to learn strats, prog, and reach a common strat for a fight. They then simply queue into a fight, even Ex and current Savage tiers, with full, partial parties or even solo. The strats are known, people get their roles, maybe get a general macro in chat and go.

I'm fully convinced that this is the premise the devs go by when designing new stuff and while they are probably aware that other regions do things differently, it's not a main focus. This is the same for ping-related issues, I certainly CANNOT double weave comfortably with my 150ms ping on most jobs without clipping and it has been the case for years, despite some little changes to MCH, shorter animations and whatnot.

This issue might not be ever solved for many reasons, but I really hope they are indeed aware of the major pain points with the expansion because for me the good outweighs the bad, which is not even that bad IMO (stormblood-style story, simplification of this and that, etc.) but there still is room for improvement. My only real complaint isn't even a new issue, it's the same old content release schedule that the devs grew accustomed to, some would say even complacent with. The exploration zone is that type of casual friendly content that NEEDS to come earlier in an expansion, you cannot tease it at FanFest and release it almost a year after exp launch. They seriously need to revisit those content release and development windows to make room for the big grinds earlier on.

serpentduke: They should just send surveys to subscribers if they want to know what the community thinks

nebula8851: Here's what I want from the game:

1: Expand the outfit system patch by patch to eventually include all current and future gearset models.

2. Expand the Facewear system to include the various corsage items and other smaller head accessories.

3. Expand the current glamour plate limit to 25 plates.

4. Implement a 'glamour loadout' system, that stores a greater number of plates at the dresser itself, but allows players to 'set' 25 plates as a loadout at any one time.

5. Bicolor Gemstones added to all FATES in the game at scaleable amounts, with rare older items added to dedicated Bicolor merchants. FATE's are a "If it ain't broke, don't fix it" system anyway.

6. Fix the Zodiac relic series to allow for the carrying of more than one book at a time, and add older materia to the aforementioned Bicolor vendors.

7. An increase in the Poetics cap to 3,000, and an increase in the time-gated Tomestone to 900 in the off-patch.

8. Savage tiers should be soft-unlocked in odd-number patches.

9. Savage loot drops should be tied to the player, not the instance, the same way it is in Normal.

10. A third dye channel for relevant gear.

11. Gear should be unlocked at the role-level, not universally. The devs are known to be unwilling to fully unlock the glamour system, so a compromise option would be a good start.

12. Cross-Data Center Party Finder and cross-server Free Companies.

13. All region restrictions on server traversal removed.

14. The removal of the server lock for Ceremony of Eternal Bonding events.

15. Either a permanent restocking of merchandise with in-game items tied to them, or the in-game items added elsewhere in-game with a several-year delay.

16. A cap on High-End Party Finder listings per server and Data Center.

There's probably more once I remember them.

Lordwhizzkid: I'm not going to lie, but this feels like a very big entitlement issue to me (not in a derogatory way). They absolutely do listen to feedback and regularly update things in ways that have been specifically asked for time after time after time. Occult Crescent itself is direct feedback from players being frustrated with the lack of content in this style during Endwalker, and feedback from what players didn't like about Bozja. Did it create new problems, or even highlight some of the other issues that older content styles create? Absolutely. But that information will be taken into feedback again, and iterated on over the next few times we do this.

The issue really lies in the fact that their updates are few and far between, so even though there are a bountiful amount of improvements being made from feedback, because of the live service aspect of the game, you're improving a few things while putting another pile onto the mountain, over and over again. And it's become so stretched out that it's not being interpreted as listening to feedback because the community has moved on to another problem to highlight, while also feeling like the issue they had was never resolved. Using OC as an example again, it has been just over 3 weeks since the content was released, there has not been any patches other than emergency hotfixes since it's release and the next known patch is likely on the 24th of June (5.28, could also be 1st July). We have yet to even give them a chance to improve anything outside of their expected cycle and many have already sworn off the content because of the issues they have with it. 3 weeks to collect feedback, analyse, create, and implement solutions to quite a few issues have, on top of regularly scheduled content, on top of taking this feedback into consideration for upcoming content and so on. It's just not feasible on the scale that players expect and want it. A lot of other live service games can manage this by often sealing off sections of content, or removing and re-editing them completely, however with the way FFXIV is structured everything MUST stay, so large sweeping changes can't be made easily at the wave of a hand.

When it comes to communicating, it's also impossibly hard for Square Enix. If you publish a list of what things are being worked on, you open yourself up to criticism when those things to materialise, or when they're not as expected from the hype seeing that change generated. So many games release lists like these and they often get chastised for not being exacting with them, or having to cut things out due to unexpected issues and delays, which then hurts the people that suggested those things and can potentially burn them out of the game quicker. Again just look to 14 expansion announcements, people were complaining after 4 months about specific content that was advertised but not yet in the game, and now some of it is out, it's not the content people were hoping for so they've gotten even worse. This is why Square does those sort of things so infrequently, so when they do come along you can be happy and enjoy it, while not being upset that certain things are still missing because they're taking a little longer.

So what can be done, in my opinion? Players need to keep constantly giving feedback as we already are, but we also need to actually spend time looking at what we get and seeing how our feedback actually shaped it. Rather than moving on to the next problem, check if this is what was right for you, why and why not, and how it could be further improved for you, then send that feedback in as well. It's hard work, but we as players need to keep checking and keep iterating on our own ideas of improvements as well, and we also need to praise when feedback is implemented correctly, rather than just shifting on to the next problem, because if we don't give that feedback, they won't know if this kind of thing is actually what we want to see.

And I also want to put it this way, Square Enix are absolutely, unquestionably going to be listening to the audience of this game to make them stay for as long as they can. Because if they don't they have a very sharp turn into bankruptcy that they've pretty historically shown they probably won't be able to recover from. They need this game to stay alive and thriving desperately, so they will absolutely be listening to us and trying to improve it for us, so even if it feels like it takes forever to make the changes you want to see, as long as you keep providing the feedback, they will hear it, and if there's enough push, they will implement it.

Xantholne: They read ffxivdiscussion, jesus christ lmao, the unfiltered posts of on there about modding and such will get us in trouble I swear to god

esko911: Occult creasent Forked Tower should have been implemented like DR-N / DR-S -_-

there hasnt also been a open plot in mist in OVER A YEAR, its going to be 2 years, once obtober hits in 2025...

glam plates, why do we only have 20 lol we need like 40! and the glam dresser is terrible.... i near insta filled it with nice looking glams..

theres ALOT of 1.0 remnants too that need to be get rid of, i LOVE FFXI to death, very much but.. you can STILL feel some of the crappy stuff taht was from FFXIV, the major one being the "mog satchel" aka choco bag being tiny. our inventory being static and never being able to make it larger, even retainers get insta filled.

durvailgames: One thing you need to consider in wanting 2-way communication is that there is an estimated 30M players. While not all will be asking questions or wanting transparency and just want to play the game as a game, I still feel it is unreasonable to answer all the questions they get asked. Sure, they may answer the more popular questions, but might that just create some amount of resentment for the people asking niche questions that don't get answered? Besides that, some questions may just get overlooked, which could lead to that same feeling. Logistics of being able to find a way to answer a bulk of questions is going to be cumbersome, and from the viewpoint of SE as a business (which sometimes I think people forget sometimes [and yes, I'm one of those]), costly. Great video though, and I'm glad someone got something back.

SlimeySludge: Funny. They're in 2019 Blizzard's shoes rn. LMAO

"We want feedback. We dont know where it is! But hey if you DO have Feedback, please share it at all the websites you already know we don't look at! Thanks!"

CableFeed: FF14 is in a hate spiral hitting on things that are actually fine and good, just because they want to be angry.Yes, there are a lot of things that need to be changed as well but a lot of it is people being grumpy just because they want to be grumpy.

I completely love how easy to implement and purely beneficial your suggestions work

dacienvegas2712: This is a feedback driven game. It has been since day 1, almost 12 years ago. It is impossible to please everyone. I'm 1000% sure the devs know the sentiments of the west, but the reality is, the answer is sometimes either "no" or "wait".

Example:

- During Bozja, people hated Bozja. So no Bozja in Endwalker. Now people claim they love Bozja.

- Palace of the dead? Boring. Nope. Now we want Palace of the dead back.

- RNG? We hate RNG. Not anymore!!! We want RNG back, Ooops, nope. Now we hate it again.

- Achievements list?, this has been addressed. The answer was no. (Yes, sometimes the answer is no). YoshiP said he doesn't want a checklist/homework on the game that will lead to burnout.

- "Dungeons are boring". Ok let's make them hard. No, we want boring again.

- We hate the relic grind, we want to do more than one weapon, even for all jobs. NOPE. Not anymore, bring back grind. LMAO.

In summary, it is impossible to please all players in a game with a revolving door.

Here's a fact though. Even without written feedback, they still see the numbers, the engagement, what people actually do, when, how often or for how long, which is in fact the best data to use.

elafacwen8176: Winner of a Best Community Support award btw

Celis.C: From my own experience, even if you do provide feedback, the playerbase itself

DonaldTurner: The FT implementation in OC is a NIGHTMARE. WTF were they thinking?

valence686: They don't communicate with JP either. They've even stopped answering Q&As in live letters.

Jokiig: All i want is Viera male headgear

AZodiacCancer: Part of the problem is they wait until another major patch to actually fix stuff. They also advertise stuff at fan fest to release it a year into the expansion and then the content isn't even good. I don't care about achievements, but give me stuff to actually spend achievement points on, instead of giving Jonathas new stuff every 18 months.

MrSilvart: Here's my feedback for the game: Delete Dawntrail from the MSQ and make it a side quest.

Jun 14 2025

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